Macklemore and Ed Sheeran: reputation and crisis comms

Macklemore and Ed Sheeran: reputation and crisis comms

This week, Macklemore has been dropped as the support act from Ed Sheeran’s tour for using their platform to talk about Palestine. The fallout has been huge on all sides, with reputations on unstable ground as every news outlet and person on social media shares their...
Why do B2B communications have to be so serious?

Why do B2B communications have to be so serious?

Why is it, that when it comes to B2B communications, it seems like all the fun stuff goes out the window, and what’s left is straight facts and figures without the emotional connection? But just because our subject matter may not be as glamorous as selling fashion or...
When cost-cutting actually costs you money

When cost-cutting actually costs you money

As a mortgage and finance business leader, you need to make sure your customers are happy. Your staff are happy. Your service is exceptional. Maybe you need more brokers on your books or to enhance your reputation within the industry. Your business has goals and...